Wettzo Terms and Conditions

Welcome to Wettzo. These Terms and Conditions govern your access to and use of our website at wettzo.com, including all games, promotions, and services we provide. By registering an account and using our platform, you agree to be bound by these Terms in full. We encourage you to read this document carefully before proceeding. If you do not agree with any part of these Terms, you must not use our services. At Wettzo, we reserve the right to amend these Terms at any time, and continued use of our services following any update constitutes your acceptance of the revised version.

1. About the Operator

Here at Wettzo Casino, we are operated by Borse Limited, registration number 240825, registered at House of Francis, Room 303, Ile du Port, Mahe, Seychelles. Our services are licensed and regulated by the Gaming Board of Anjouan, Union of Comoros, under licence No. ALSI-062403002-FI6. We are committed to operating a fair, transparent, and responsible gaming environment in full accordance with our regulatory obligations.

2. Eligibility and Account Registration

At Wettzo, we require all players to meet the following conditions before registering an account with us:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must not be a resident, citizen, or physically located in any Restricted Jurisdiction as defined under the terms of our gaming licence, including the United States of America.
• You may hold only one account on our platform. Duplicate accounts may result in confiscation of funds and permanent closure.
• You confirm that all information provided during registration is accurate, complete, and up to date.
• You acknowledge that we operate a no-account-free model — registration is required to access all features.

Our WettzoLogin process is straightforward and secured. You are responsible for maintaining the confidentiality of your login credentials. If you suspect any unauthorised access to your Wettzo casino login, you must notify us immediately at support@wettzo.com.

3. Know Your Customer and Verification

We are required by our licence to carry out identity verification (KYC) procedures. At Wettzo, we may request documents including proof of identity, proof of address, and proof of payment method at any stage. Withdrawal requests will not be processed until KYC verification is fully completed and your account has been approved. We assess each player's jurisdiction as a risk input and may apply enhanced due diligence for individuals from high-risk territories.

4. Deposits and Withdrawals

4.1 Deposits

Our Wettzo platform accepts the following payment methods for deposits: Visa, Mastercard, Bank Transfer, BLIK, EPS, Rapid Transfer, Wise, Revolut, Interac, Skrill, Neteller, and cryptocurrency (BTC, ETH, LTC, USDT). The minimum deposit is 20 EUR or equivalent in another accepted currency, which includes GBP, USD, EUR, ETH, LTC, and USDT.

4.2 Withdrawals

At Wettzo Casino, we process withdrawals via Visa, Mastercard, Wire Transfer, and cryptocurrency. The minimum withdrawal amount is 20 EUR. All deposits must be wagered before the funds become eligible for withdrawal. Specifically, you must place qualifying wagers with an aggregate stake equal to at least three times the relevant deposit amount (the "Deposit Wagering Requirement"), which applies separately from any bonus wagering requirement.

Our Wettzo withdrawal processing times are as follows:

• Requests up to 1,000 EUR: processed within 72 hours after KYC approval and all required checks.
• Requests exceeding 1,000 EUR: processed within seven days.
• Maximum withdrawal limits: 60,000 EUR via Visa; 5,000 EUR via Mastercard.

Please note that the above processing times refer to our internal handling. The actual transfer time to your account depends on your payment provider and is outside our direct control.

5. Bonuses and Promotions

5.1 Welcome Package

Here at Wettzo, we offer new players a five-stage Welcome Package totalling 225% up to 4,000 EUR plus 380 Free Spins. The structure is as follows:

• 1st Deposit: 100% up to 1,000 EUR + 80 Free Spins (minimum deposit 20 EUR, wagering x35).
• 2nd Deposit: 75% up to 1,500 EUR + 50 Free Spins.
• 3rd Deposit: 50% up to 1,500 EUR + 50 Free Spins.
• 4th Stage: 100 Free Spins at x0 wagering requirement.
• 5th Stage: 100 Free Spins at x0 wagering requirement.

Our Wettzo casino no deposit bonus structure — specifically the final two stages — awards pure free spins with no wagering attached. Winnings from no-deposit free spins and subsequent play are capped at 50 EUR; any winnings above this threshold will be void and retained by us. Bonus wagering requirements range from 1x to 40x as specified in the applicable Bonus Terms before you claim.

5.2 Ongoing Promotions

At Wettzo Casino, we provide daily and weekly promotions including a Monday starter bonus, Tuesday Free Spins, a Wednesday midweek boost, a Thursday reload, and Weekend Reload bonuses of 100% up to 200 EUR on both Saturday and Sunday. Weekly cashback of up to 20% is available through our VIP Club, with cashback paid every Sunday based on your tier.

5.3 Bonus Rules and Restrictions

The following rules apply to all bonuses we offer at Wettzo:

• Maximum bet while any bonus is active: 5 EUR per spin or 0.50 EUR per bet line.
• One offer per verified player, household, device, IP address, and payment method.
• Requesting a withdrawal before completing wagering requirements will result in cancellation of any remaining Bonus Balance.
• We determine which games are eligible for bonus wagering and the applicable contribution rate.
• Bonus abuse — including repeatedly depositing only the minimum amount needed to claim the maximum bonus — may result in voiding of winnings, account closure, and exclusion from future promotions. This applies to all match bonuses of 50% or more.
• We may add, change, or remove unclaimed bonuses at any time without prior notice.

6. VIP Club and Loyalty Programme

Our Wettzo VIP Club operates across five tiers based on cumulative turnover. Benefits include Sunday cashback, priority support, a personal manager, and access to our Fortune Wheel from Tier 4 onwards. Tier thresholds and benefits are as follows:

• Tier 1 (0–199 EUR turnover): 5% Sunday cashback, standard support.
• Tier 2 (200–499 EUR turnover): 10% Sunday cashback, 24/7 support.
• Tier 3 (500–999 EUR turnover): 12% Sunday cashback, 24/7 support.
• Tier 4 (1,000–4,999 EUR turnover): 15% Sunday cashback, 24/7 support, personal manager, Fortune Wheel.
• Tier 5 (5,000+ EUR turnover): 20% Sunday cashback, 24/7 support, personal manager, Fortune Wheel.

7. Responsible Gaming

At Wettzo, we are committed to promoting safe and responsible gambling. We provide tools including deposit limits, session limits, and self-exclusion options. If you believe your gambling has become a problem, we urge you to contact our support team at support@wettzo.com, available 24/7. We may also restrict or close accounts at our discretion to protect vulnerable players.

8. Intellectual Property

All content on our WettzoSlot platform and website — including software, game content, graphics, and trademarks — is owned by or licensed to us. You may not reproduce, distribute, or exploit any content without our express written permission.

9. Limitation of Liability

We provide our services on an "as is" basis. We do not guarantee uninterrupted access and accept no liability for losses resulting from technical failures, third-party service disruptions, or errors beyond our reasonable control. Our total liability to you in any circumstance is limited to the amount of funds held in your account at the time of the relevant event.

10. Governing Law and Disputes

These Terms are governed by the laws applicable under our Anjouan gaming licence. Any dispute arising in connection with your use of Wettzo services should first be directed to our support team at support@wettzo.com or general@wettzo.com. We will endeavour to resolve all complaints promptly and fairly. If a resolution cannot be reached, disputes may be escalated in accordance with the procedures defined under our regulatory framework.

11. Contact Us

Our Wettzo Casino support team is available 24/7 and ready to assist you with any questions regarding these Terms or your account. You may reach us via live chat on our website or by email at support@wettzo.com and general@wettzo.com. We aim to respond to all enquiries as quickly as possible and are committed to providing you with a fair and transparent experience across every aspect of our services.