Wettzo Casino Privacy Policy

At Wettzo Casino, we are deeply committed to protecting the privacy and personal data of every individual who visits or registers on our platform. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our services at wettzo.com. By using our website, registering an account, or accessing any of our features — including our games, bonuses, and promotional offers — you acknowledge that you have read and understood the practices described in this document.

Our Wettzo Casino platform is operated by Borse Limited, registered at House of Francis, Room 303, Ile Du Port, Mahe, Seychelles (registration number 240825), and holds a valid gaming licence issued by the Gaming Board of Anjouan, Union of Comoros (Licence No. ALSI-062403002-FI6). This policy applies to all users accessing our services, regardless of the device used — desktop or mobile browser.

Information We Collect

When you register an account or use our services at Wettzo Casino, we may collect a range of personal data necessary to provide you with a safe, compliant, and enjoyable gaming experience. We collect this information through your direct interactions with us, as well as through automated technologies.

Personal Data You Provide Directly

• Full name, date of birth, and nationality
• Email address and contact telephone number
• Residential address and country of residence
• Username and password created during the Wettzo login process
• Payment details, including card information or cryptocurrency wallet addresses
• Identity verification documents submitted during KYC procedures
• Correspondence with our support team at support@wettzo.com or general@wettzo.com

Data We Collect Automatically

• IP address, browser type, and operating system
• Device identifiers and session data
• Gameplay history, wager amounts, and transaction records
• Pages visited and features accessed on our platform
• Cookies and similar tracking technologies (see our Cookie section below)

How We Use Your Information

At Wettzo Casino, we process your personal data for several clearly defined and lawful purposes. We do not use your data for any purpose beyond what is described in this policy without obtaining your explicit consent or where required by law.

• Account management: We use your data to create and manage your player account, facilitate the Wettzo login process, and verify your identity.
• Payment processing: We process your financial data to handle deposits and withdrawals via methods including Visa, Mastercard, Skrill, Neteller, Bank Transfer, BLIK, EPS, Interac, Revolut, Wise, Rapid Transfer, and cryptocurrency options (BTC, ETH, LTC, USDT).
• Bonus and promotional eligibility: We verify your eligibility for our Welcome Package, weekly promotions, cashback rewards, and our VIP Club programme based on your account activity and turnover.
• Legal compliance and KYC: We are required by our licensing conditions to conduct identity verification and to assess the risk profile of each player, including jurisdictional risk grading.
• Fraud prevention and security: We monitor account activity to detect suspicious behaviour, protect against unauthorised access, and enforce our terms against abuse.
• Customer support: We use your contact information and interaction history to respond to your queries and provide assistance 24/7.
• Improvement of our services: We analyse gameplay data and site usage to enhance our platform, game library, and overall user experience.
• Marketing communications: Where you have opted in, we may send you information about our Wettzo promo code offers, bonus updates, tournaments, and other promotional content.

Legal Basis for Processing

We process your personal data on the following legal grounds, depending on the nature of the processing activity:

• Contractual necessity: Processing required to fulfil our obligations to you under the Terms and Conditions governing your use of Wettzo Casino.
• Legal obligation: Processing necessary to comply with our licensing requirements under the Anjouan gaming licence and applicable data protection legislation in our target jurisdictions.
• Legitimate interests: Processing carried out to protect our platform from fraud, ensure fair play, and maintain the security and integrity of our services.
• Consent: Processing carried out where you have given us your explicit consent, such as for direct marketing communications.

Cookies and Tracking Technologies

Our Wettzo Casino website uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyse how our platform is used. When you first visit our site, we will ask for your consent to place non-essential cookies on your device.

We use the following types of cookies:

• Essential cookies: Required for the basic functioning of our site, including maintaining your session after you complete the Wettzo casino login.
• Analytical cookies: Used to understand how visitors interact with our platform so we can improve our services.
• Preference cookies: Used to remember your language selection and other customisation settings.
• Marketing cookies: Used to deliver relevant promotional content, including information about our Wettzo bonus code offers and weekly promotions.

You may manage your cookie preferences at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of our platform.

Data Sharing and Third Parties

We do not sell your personal data to third parties. However, we may share your information with carefully selected partners and service providers where necessary to operate our services effectively and in compliance with applicable regulations.

• Game providers: We share necessary session data with our 30+ partnered studios, including Pragmatic Play and NetEnt, to facilitate gameplay across our library of over 2,000 titles and our Wettzo slot catalogue.
• Payment processors: We share financial data with our payment partners to process your deposits and withdrawals securely.
• KYC and identity verification providers: We work with regulated identity verification services to fulfil our due diligence obligations.
• Regulatory and law enforcement authorities: We may disclose your data where required by law, court order, or regulatory authority, including our licensing body in Anjouan.
• Fraud prevention services: We may share data with third-party fraud detection and prevention services to protect you and our platform.

Data Retention

At Wettzo Casino, we retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by our legal and regulatory obligations. In most cases, we retain account and transaction records for a minimum of five years following the closure of your account, in accordance with our licensing conditions and applicable anti-money laundering regulations.

Your Rights

Depending on your country of residence, you may have certain rights in relation to your personal data. We are committed to honouring these rights in accordance with applicable data protection laws in jurisdictions including the United Kingdom, Poland, Austria, Canada, Brazil, and Australia. These rights may include:

• The right to access the personal data we hold about you
• The right to correct inaccurate or incomplete data
• The right to request deletion of your data, subject to our legal obligations
• The right to object to or restrict certain types of processing
• The right to data portability where technically feasible
• The right to withdraw your consent at any time for consent-based processing

To exercise any of these rights, please contact us at support@wettzo.com. We will respond to your request within the timeframe required by applicable law.

Security of Your Data

We implement robust technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our Wettzo Casino platform employs industry-standard encryption and access controls to safeguard all data stored and transmitted through our systems. However, no method of electronic transmission or storage is entirely risk-free, and we encourage you to protect your account credentials and report any suspicious activity to our support team immediately.

Restricted Jurisdictions

Our services are not intended for individuals located in restricted jurisdictions, including the United States of America and any territory prohibited under the terms of our Anjouan gaming licence. We apply jurisdictional risk grading as part of our KYC process, and enhanced due diligence may be required for individuals from high-risk jurisdictions. We reserve the right to close accounts and return balances in accordance with applicable law where we determine that a player is accessing our services from a restricted territory.

Changes to This Policy

We reserve the right to update or amend this Privacy Policy at any time. Where we make material changes, we will notify you by posting the updated policy on our website and, where appropriate, by contacting you directly. Your continued use of our platform following any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please do not hesitate to get in touch with our team. We are available 24/7 and committed to addressing your enquiries promptly.

• Email: support@wettzo.com
• General enquiries: general@wettzo.com
• Website: https://wettzo.com
• Operator: Borse Limited, House of Francis, Room 303, Ile Du Port, Mahe, Seychelles